Device does not start
Power faults, short circuits, damaged sockets, batteries, BIOS and motherboard issues.
Repair hub
Find the right repair path
You do not need to identify the failed component. Describe the symptom; we will select the appropriate diagnostics.
0 PLNdiagnosis with an approved repair
3–12 monthswarranty depending on the service
Gdańsk+on-site support by appointment
Online 24/7request forms are always available
Find the right repair path
You do not need to identify the failed component. Describe the symptom; we will select the appropriate diagnostics.
Overheating or shutdowns
Cooling inspection, cleaning, thermal materials and stability tests under load.
Slow system or missing data
Storage health, Windows, SSD upgrades, backups and recovery options.
Choose the fastest route
Different problems call for different first steps. Here is how to pick.
| Your situation | Best first move |
|---|---|
| The device is dead and you need it for work tomorrow | Call +48 519 745 867 — answered around the clock |
| Files you cannot lose are involved | Call, do not use the form. Every hour matters with a failing drive |
| You want a rough idea of the cost | Send the quick estimate form with the model and the symptom |
| You are outside the Tri-City | Send the laptop by parcel locker — we explain how to pack it safely |
| You need us at your office | Call or write; we arrange a time that does not stop your team |
| You want to know how a repair is going | Have your job number from the service receipt ready and call |
What happens after you hand the device over
Six stages, and you are in control at the third.
Received
The device is logged with a job number and its condition written down. You get a service receipt.
Under diagnosis
Usually within 24 hours; 2–5 days for board-level work with measurements and microscope inspection.
Awaiting your approval
We know the cause and the cost. Nothing is repaired and no part is ordered until you agree.
In repair
If the scope turns out to differ from what we agreed, we call again rather than deciding for you.
Testing
Temperatures, stability and the specific thing we repaired, tested under load — not just to first boot.
Ready for collection
We call. The device is released on the service receipt or after confirming identity.
Getting a repair started
Practical questions about dropping a device off.
Do I need an appointment?
For urgent faults a phone call is enough — we answer around the clock. Otherwise it helps to call or send the form first so we can agree a time and prepare for the specific fault.
What should I bring?
The device and its charger. If the problem involves charging, bring the original charger. Also tell us whether there is data on the drive you cannot lose.
Do I get a document when I hand it over?
Yes — a service receipt with a job number and a description of the device's condition. That number is what you use to check on the repair later.
Can I get the replaced parts back?
Yes, on request, provided they were not used as part of the settlement. Mention it when you place the order, before we start work.
Tell us what happened to your device
Describe the symptoms and device model. We will suggest the next step and confirm the price before starting any repair.